HELP

HOW TO BUY

  • Select the section (shoes, bags, accessories) and different families.
  • Visit the product page that interests you. Placing you on the picture you will see more details in a large down main photo you will find others of different details,colors and views of the product.
  • Select a size and color, choose the amount and add item to cart.
  • You can continue shopping, modify order quantities, or checkout.
  • Sign up, enter your data, and confirms your address.
  • Choose the shipping method or pick it up at our store.
  • Make sure that all details are correct.
  • Select a method of payment, Visa Electron, Mastercard, Paypal...
  • The payment made on the platform of ´laCaixa'.
  • You will receive an email confirming your order and payment of the same.
     

DO YOU REPLENISH ITEMS THAT ARE OUT OF PRINT?

If an item is out of stock, we will try to replace it as soon as possible. You can consult us with their availability by making a comment on the page of the product.

WILL I GET THE SAME PRODUCT AS I SEE IN THE PICTURE?

There may be a minimal difference in the finish. Most of the items are unique, they have been manufactured with craftsmanship and natural skins. Leather is usually treated with natural oils, which gives your surface a finish unique, highlighting the small original irregularities of the skin. 

IT IS SAFE TO BUY ONLINE?

Yes. The "La Caixa' payment gateway" It guarantees that you can buy with complete peace of mind, your data and your shopping safety is maximum.


WHAT ARE THE SHIPPING COSTS?

For collection in store costs are free of charge.

The shipments are free from 49€. For lower order cost is 5,95€.

HOW LONG DOES IT TAKE MY ORDER TO ARRIVE?

The usual delivery timeIt is between 48 and 72 hours.

CAN I FOLLOW ON ORDER STATUS?

Since we received the order, until you surrender you will know at all times what situation is.

CAN I RETURN OR EXCHANGE AN ITEM?

Of course, visit the website of changes and returnsFor more details.