Delivery in store

You can have your order, immediately in our shop in the Calle Alcalá, Madrid 183, no additional cost. 


Shipping charges are free from 49£ of purchase for shipments to Spain (Peninsula and Balearic Islands). For lower amount order, the shipping cost is 4.95£ (SEUR and Nacex).

For other countries shipping cost varies depending on the destination and the order amount. It will be automatically calculated at the checkout.

Shipment of your order

The usual delivery time will be of 48-72 hours from the day following the confirmation of the order, except Saturdays and holidays (both local, national).

Very urgent orders

If by request express customer, must send the most urgent possible, will study the possibility of doing so in the shortest possible time and most economical.

PAULA ALONSO assumes no responsibility for delays in delivery by be not received shipping, logistics or force majeure reasons. For the delivery of the shipment must be found at the address indicated by the client in the order whether this same or authorized by it. Where are not any of those people in the address or delivery can not be made for other reasons, the courier charge shipping company and delivery will be contacted with the client according to the data that this has provided PAULA Alonso to set an alternative date of delivery. When the courier company is not able to locate the customer and proceed to the delivery of the order within the period of 10 days out of the cast order this will be returned to the stores of PAULA ALONSO and the customer shall be responsible for the costs of shipping and return to order stores, as well as any associated management costs. The amount of the askor you will be refunded using the same system used for the payment with the exception of the expenses listed above.